The strength of our organisation and our brand is inextricably linked with the quality of our service and our people, and our day-to-day conduct in dealing with our customers, partners, colleagues and other stakeholders
Corporate Responsibility
Corporate Responsibility
The strength of our organisation and our brand is inextricably linked with the quality of our service and our people, and our day-to-day conduct in dealing with our customers, partners, colleagues and other stakeholders. Every interaction and transaction has an impact on our reputation and the ongoing growth of our business.
Respect
We respect customers, colleagues, partners, suppliers, the wider community and the environment, corporately and individually assuming responsibility for doing so.
Honesty
We aim for complete transparency with the objective of achieving long-term, mutually advantageous relationships.
Improvement
We aim for continuous improvement in our customer service, business processes and technical capabilities in order to become a better supplier and maintain competitive advantage.
Accountability
Our processes and practices are designed to promote accountability throughout the business and our upward and onward supply chain.
Ambition
We aim to achieve realistic growth – meeting or exceeding the objectives set in our business plan – by growing our relationships with existing customers and establishing new ones commensurate with our business model, whilst always adhering to the above core values.
We aim to become a leading global supplier of rotating machine supporting products in our defined business areas by the provision of superlative customer service and value, the delivery of innovative solutions and the maintenance of the highest possible quality.
As a business which recognises our employees as our greatest asset, the Quartzelec Group is committed to their support and development. We make major investments in both external and work-based training in order to equip employees with the skills and qualifications they need to perform their work to the highest quality and service and reach their full potential within the business and our industry.
We offer structured training and mentoring to support confidence, job satisfaction, productivity and career progress.
We operate and, when necessary, enforce strict policies to protect employees from any kind of discrimination, harassment, bullying and similar workplace issues. We provide a readily accessible means of raising issues or concerns about any aspect of their working life without fear of recrimination.
As a diverse group with many business interests based at and working at multiple geographical sites, we consider it paramount to respect the various wider communities in which we operate.
This approach includes initiatives individual to our respective sites such as charitable activities and involvement in community projects, to consultation with communities in and around which we deliver customer projects in order to mitigate the effects of our work.
