We are seeking a Operations Manager to lead and manage the Partial Discharge Condition Monitoring (RUMC) profit centre at our Rugby facility.

In this key leadership role, you will have responsibility for the operational, financial, customer, and employee strategies within the centre. You will lead and inspire a dedicated team, ensuring the efficient and timely manufacture of the Quartzteq products and delivery of PD-related projects, while driving continuous business growth.

Your focus will be on building strong client relationships, enhancing operational performance, and maintaining high standards of quality across all processes.

This is an exciting opportunity for a driven Manager to grow the business, oversee complex technical operations, and ensure that Condition Monitoring solutions are expertly manufactured, tested, installed, and supported. You will play a critical role in shaping the success of the centre, with a keen emphasis on after-sales support and customer satisfaction as a key driver of long-term success.

Key Responsibilities & Accountability

• Collaborate with the management team to achieve the overall objectives of the Profit Centre and business unit, maintaining high standards of safety, work processes, and continuous improvement in operational quality
• Manage the assembly team and set planning in line with business and Quartzteq requirements
• Oversee the successful delivery of all PD-related projects, ensuring efficient management of resources, adherence to timelines, and alignment with client expectations
• Foster and develop strong relationships with both new and existing clients, ensuring a continuous pipeline of work and driving after-sales support and business growth
• Identify new business opportunities, manage the tendering process, and take the lead on business development activities to enhance sales and profitability
• Hold responsibility for the P&L, budget management, and commercial activities of the Profit Centre, including cash flow management and order ownership
• Ensure compliance with all company policies and industry regulations, with a particular focus on managing operations in line with the company’s safety rules
• Manage and optimise processes and procedures to ensure the highest standards of "right first time" delivery and customer satisfaction
• Work closely with the management and commercial teams to read, interpret, and implement contracts and controls, ensuring smooth project execution
• Set clear, measurable goals to align individual and team performance with the overall business strategy, driving high performance and continuous improvement
• Lead and develop the workforce, taking ownership of all HR activities within the Profit Centre, ensuring that health, safety, quality, and performance standards are upheld in accordance with company policies and relevant legislation
• Provide assistance to the Business Unit Manager with any other duties or initiatives as required

Qualifications, Experience & Personal Attributes

The successful applicant will ideally possess: -

• A higher qualification (or equivalent) in either Electronics, mechatronics or Electrical Engineering is essential
• Demonstrable experience in managing a team and overseeing operations in a technical or manufacturing environment
• Strong understanding of business development, including increasing sales and profitability within a technical environment
• Demonstrable experience with Condition Monitoring solutions, Partial Discharge monitoring or related electrical engineering services is highly desirable but not essential as training will be given
• A solid understanding of the manufacturing and testing processes in an electronics environment
• Proven experience of managing and understanding P&L, budget control, and financial acumen
• Customer-focused with excellent interpersonal communication skills at all levels
• Strong leadership and people management skills, with the ability to lead, motivate, and develop a high-performing workforce
• Excellent organisational, decision-making, and time-management skills
• Ability to understand contracts and work effectively with commercial teams
• Knowledge of the electrical engineering services industry and relevant market trends
• Familiarity with lean manufacturing principles and continuous improvement methodologies
• IOSH Health & Safety for Managers certification (or equivalent) is highly desirable

How to Apply

If you are interested in applying for this role please send your CV and letter of application explaining how you meet the requirements of the role to:-

Email:     recruitment@quartzelec.com

Strictly no agencies please

Quartzelec is an equal opportunities employer

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